Community Member

new sim but want to keep original number

I want to keep my original number but the new sim you have sent me is a new number

iD Mobile Employee

Hi @Katiewadsworth,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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