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Question

New sim card

  • March 10, 2026
  • 3 replies
  • 22 views

Please can you tell me if my new sim card is active and has my old number been transferred?

 

 

?

3 replies

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  • iD Mobile Employee
  • March 11, 2026

Hi ​@Amd3311 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks.

 

Michael Z


  • New Contributor
  • August 17, 2026

Hi I want to activate my Sim card 


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  • iD Mobile Employee
  • August 18, 2026

Hi ​@Matias.

 

Thank you for your post.

 

You can activate your SIM by visiting www.idmobile.co.uk/yoursim.

 

If you need any help with the activation, please contact us via live chat at https://www.idmobile.co.uk/live-chat and our team will assist you.

 

Thanks,

Marquerita

The iD Mobile Team