Skip to main content
Community Member
Vanessa Ellis
Community Member
September 25, 2026

new sim card not working on Iphone 15

New SIM card not working

    1 reply

    iD Mobile Employee
    Marquerita T
    iD Mobile Employee
    September 27, 2026

    Hi ​@Vanessa Ellis.

     

    Thank you for sharing. I am sorry for the inconvenience caused.

     

    Please confirm if you have activated your sim?

     

    If so, have you tried using it in another device as well?

     

     

    Thanks,

    Marquerita

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement