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Community Member
Vanessa Ellis
Community Member
Sep 25, 2026 11:48 AM UTC

new sim card not working on Iphone 15

New SIM card not working

    1 reply

    Marquerita T
    iD Mobile Employee
    Marquerita T
    iD Mobile Employee
    Sep 27, 2026 5:17 PM UTC

    Hi ​@Vanessa Ellis.

     

    Thank you for sharing. I am sorry for the inconvenience caused.

     

    Please confirm if you have activated your sim?

     

    If so, have you tried using it in another device as well?

     

     

    Thanks,

    Marquerita

    The iD Mobile Team

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