New sim arrived. I have inserted it and I have no service. Zero bars. 4G works fine. Unable to call or receive calls. Unable to log into the app to request switch with PAC code as I cannot receive the confirmation text.
I have :
restarted phone
airplane mode
turned phone off and on
checked network settings on iPhone selected ID and also tried automatic
+10Hi
I’m really sorry you’re having this issue.I completely understand how frustrating it is, especially when you can get data but can’t make or receive calls.
Let’s try a few final checks:
Please try the following:
• Go to Settings → Mobile Network → Mobile Data Options → Voice & Data and ensure 4G/VoLTE is enabled
• Turn VoLTE / 4G Calling ON if available
• Toggle Airplane Mode ON for 30 seconds, then OFF again
• Reset Network Settings (Settings → General → Transfer or Reset → Reset Network Settings)
• Remove and reinsert SIM again carefully
Since data is working but calls aren’t, this usually points to a VoLTE provisioning or network registration issue, rather than SIM failure.
If it still doesn’t work after this, you may need to do a network refresh on your account so calls/SMS can reconnect properly.
Lamiya
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