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Question

New sim switch

  • October 12, 2025
  • 1 reply
  • 19 views

Hi My daughter's sim card is not functioning properly. Carphone warehouse have given me a new sim to switch it with. How do I register my details and number to the new sim?

1 reply

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  • iD Mobile Employee
  • October 12, 2025
Hi ​@thesav,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.