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Question

New sim switch

  • October 12, 2025
  • 1 reply
  • 32 views
T
New Contributor

Hi My daughter's sim card is not functioning properly. Carphone warehouse have given me a new sim to switch it with. How do I register my details and number to the new sim?

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • October 12, 2025
    Hi ​@thesav,

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.
    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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