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Community Member
July 26, 2026
Question

New to ID - pac code

  • July 26, 2026
  • 1 reply
  • 12 views

Hello, 

 

Ive swapped to ID but was not provided an opption to enter a PAC code to keep my old number. How do i go about doing this please?

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    July 26, 2026

    Hi ​@SJM1990,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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