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New Contributor
January 18, 2026
Question

no 5g coverage were i am in the uk

  • January 18, 2026
  • 5 replies
  • 38 views

Do id do 5g in the uk

 

    5 replies

    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    January 18, 2026

    Hi ​@Jamie19295 ,

     

    Yes, iD Mobile does support 5G in the UK.

    You’ll be able to use 5G if:
     

    Your phone is 5G compatible, and

    You’re in an area with 5G coverage.

    You can check your local coverage on the iD Mobile website if needed.

    If you’re not seeing 5G on your phone, let me know your phone model and model and I can help troubleshoot.

    Lamiya

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    New Contributor
    June 30, 2026

    Pixel pro 8 

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    July 2, 2026

    Hi ​@Enak20,

     

    Thanks for sharing, I can confirm that your device is compatible with 5G. 

     

    Please follow the below steps to connect to 5G:

    1. Open Settings.
    2. Tap Network & Internet.
    3. Tap SIMs.
    4. Select your iD Mobile SIM.
    5. Tap Preferred network type.
    6. Select 5G (Recommended) or 5G/4G/3G/2G (Auto), depending on the options shown.
    7. Restart your phone if the change doesn't take effect immediately.

     

    If you still can't connect to 5G afterwards, make sure:

    • You're in an area with 5G coverage.
    • 5G is included with your plan.
    • Your software is up to date.
    • Airplane Mode is turned on for 30 seconds and then back off to refresh your network connection.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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    New Contributor
    July 2, 2026

    Tried all of the mentioned still no 5 g when I first switched had no problem?

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    July 3, 2026

    Hi ​@Enak20,

    Thank you do much for the above, if you do not get a 5G signal in your area it might mean that the there is some outage in the area.

    Thanks,
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.