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Community Member
Apr 19, 2024 1:48 AM UTC
Solved

No access to Adult site

I have switched my number to id mobile now. I cannot get access to porn sites

    This topic has been closed for replies.
    Kash M
    Kash MAnswer
    iD Mobile Employee
    Apr 22, 2024 12:06 PM UTC

    Hi @hooligan,

    Welcome to the Community!

    You’ll need to check that the adult content filter is disabled on your account.

    You can do this via the iD Mobile account online or the app.

    Once the filter is disabled you may need to restart the handset.

    Please let us know if you require further assistance.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    3 replies

    Kash M
    iD Mobile Employee
    Kash MAnswer
    iD Mobile Employee
    Apr 22, 2024 12:06 PM UTC

    Hi @hooligan,

    Welcome to the Community!

    You’ll need to check that the adult content filter is disabled on your account.

    You can do this via the iD Mobile account online or the app.

    Once the filter is disabled you may need to restart the handset.

    Please let us know if you require further assistance.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    Dec 27, 2024 8:12 PM UTC

    Help me how to use adult sites please 

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    Dec 28, 2024 5:09 PM UTC

    Hey there ​@RAJA Abbas, you will need to ensure you have the adult content filter turned off via the iD Mobile app/website.

     

    You will also need to ensure your safe search for browsers etc are turned off for each browser you use.

     

    Please also note, that Three UK do block certain sites from working whilst using data, and will only work on Wi-Fi, which we have no control over.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.