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Question

No available dates showing to switch over

  • July 17, 2026
  • 3 replies
  • 10 views
N
New Contributor

Hi,

I’ve just activated my SIM with ID mobile today and have a PAC code to keep my old number. I’ve tried to submit a switch over request but none of the dates will select on the calendar.

Please can someone advise?

Thanks

    3 replies

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • July 17, 2026

    Hi ​@noideawhattocallmyself,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    New Contributor

    Hi ​@noideawhattocallmyself,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Hi Gemma,

     

    Please can you reply as I would like to get this sorted today 

     

    Thanks

    Z
    iD Mobile Employee
    Forum|alt.badge.img+10
    • Zandile M
    • iD Mobile Employee
    • July 18, 2026

    Hi ​@noideawhattocallmyself 

     

    Thank you for getting in touch with us. 

    Kindly note that one of our agents will look into your private message and assist you.

     

    Thank you,

     

    Zandile m

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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