no calls or texts after installing esim | iD Mobile Community
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no calls or texts after installing esim

  • October 1, 2025
  • 1 reply
  • 50 views

Has anyone had any issues with calls and texts not going through after successfully installing an eSIM? The eSIM is selected and showing full 5g signal, data is working fine just I can’t make calls or send texts, all options are ticked in mobile settings. I thought it may take awhile to activate (even though the guide to installing states it’s should be up and running straightaway) but it’s nearly been 24 hours now and still nothing. Tried the usual rebooting and switching airplane mode on and off. 

1 reply

Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • October 2, 2025

Sorry to hear this ​@Andybeck 

It sounds simple, but have you tried a reboot?

Please can you follow the steps on this article and let us know how you get on - I can't make or receive calls from my SIM. What should I do? | iD Mobile Community