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New Contributor
Ellbella
New Contributor
April 15, 2026
Question

no data

I have a £10 plan and ran out of data yesterday and the only thing on the app that showed to get more data was the top up option I paid £10 and still have no data yet I have a text that it’s successful. 

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    April 15, 2026

    Hi ​@Ellbella 

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    Th iD Mobile Team 

     

     

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