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no mobile network access on Adur/Horsham District

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I and several people i know have not had access to internet through mobile network for three weeks. We understood the network service was being fixed but it still does not work. I live on Adur/horsham district boundary

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Natalie W

iD Mobile Employee

Hi @SkinnyPict

Thanks for getting in touch.

We are very sorry to hear of the issues you are facing.

Can you please confirm the full postcode for the area that you are having issues?

Thanks,

Natalie

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N

Natalie W

iD Mobile Employee

Thank you @SkinnyPict

We're fixing an issue in this area at the moment and aim to have things back up-and-running as soon as possible.

We're sorry for any disruption this may cause and will add any further updates here.

Natalie

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

S

SkinnyPictAuthor

New Contributor

I appreciate you are fixing the problem. But its been three weeks. So when is the issue likely to be resolved?

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Natalie W

iD Mobile Employee

Thank you for your reply.

Have you previously reported the issue?

Unfortunately, we do not currently have an estimated fix time/date but any updates will be added to the site via the link provided.

Natalie

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

no mobile network access on Adur/Horsham District

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