Hi ​@SkinnyPict 

Thanks for getting in touch. 

We are very sorry to hear of the issues you are facing. 

Can you please confirm the full postcode for the area that you are having issues?

Thanks,

Natalie 

Thank you ​@SkinnyPict 

We're fixing an issue in this area at the moment and aim to have things back up-and-running as soon as possible.

We're sorry for any disruption this may cause and will add any further updates here.

Natalie 

I appreciate you are fixing the problem. But its been three weeks. So when is the issue likely to be resolved?

Thank you for your reply. 

Have you previously reported the issue?

Unfortunately, we do not currently have an estimated fix time/date but any updates will be added to the site via the link provided. 

Natalie