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New Contributor
August 27, 2026

no network and no sim message can i have an e sim sent to my emisl twice now this has happened

Can I have an e SIM im sick off my physical SIM that you have sent me twice both not working 😑😑😑😑😑😑😑😑

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 2, 2026

    Hi ​@charlievic02,

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    I am so sorry to hear of the issues that you are facing with your eSIM. As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.Β Β 
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    Once connected, simply explain your request and an advisor will assist you further.

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    Thank you for your understanding.
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    Regards,
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    Gemma M
    The iD Mobile Social Media Team

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