no phone number so cant sign into app

Forum|Forum|8 days ago
September 4, 2026
1 reply
3 views

I’ve just signed up to get a pay monthly phone

I want to port my number which I’ve been told to do in app, but to sign into the app I need a phone number. I have not been given an ID mobile number to sign in with

Gemma M

iD Mobile Employee

Hi @Capcap26,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Gemma M
The iD Mobile Social Media Team

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