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Community Member
Nov 4, 2026 8:27 PM UTC
Question

No reach, sim not working in other devices, wierd sms from ID

Hi,

 

I receive a text msg from id ”Hi PIOTR, if you're activating a physical SIM card, it's already in progress. Using an eSIM? Simply follow the instructions in the email with your QR code to download it to your phone. We'll send you an SMS as soon as your SIM is ready to use." 

 

I not requested any activation or changes. After that my SIM is dead. I have no reach, no can call me and SIM is not working in other devices. Need help.

 

Best regards