I have an issue with my new iD Mobile SIM card. I have a strong mobile signal and can make/receive calls, send/receive text messages and can access the Internet (using the iD Mobile SIM card) on my Nokia 2660 Flip, but ‘No service’ continues to appear on the handset screen for some reason. All of my previous SIM cards (Sky/Tesco Mobile) worked fine on the phone. Can anyone help?
'No service' appears on my Nokia 2660 Flip handset screen for some reason...
+6Hi
I’m really sorry to hear that you’ve been experiencing issues with your service, I understand how frustrating that can be.
After checking this for you, it appears that your device isn’t compatible with the network requirements of iD Mobile UK, which is likely why you’re facing these difficulties. I appreciate that this may not have been clear, and I’m sorry for any inconvenience this has caused.
You can view the full list of compatible devices using the link below to see which models are fully supported on the network:
If you’d like, I can also help double-check your device model or talk with iD Mobile customer services.
Regards,
Gemma M
iD Mobile Social Media Team
Hello Gemma. Yes, I became aware of this after I joined iD Mobile. However, the Nokia 2660 Flip is showing as a supported device on the Three website. So why is it not compatible with the iD Mobile network? Can you ask iD Mobile Customer Services to look into this for me?
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