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Community Member
August 29, 2026
Question

No SIM card with my upgrade

  • August 29, 2026
  • 0 replies
  • 4 views

I have just upgraded. On my old phone the physical SIM had stopped working properly and so I had a an eSIM, but there’s no way to physically transfer that to my new phone. I was expecting a physical SIM to be sent to me, but this hasn’t happened. What am I supposed to do?