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New Contributor
September 30, 2026
Question

not received sim card yet

Morning 

I have ordered a new SIM card o 10th September,but I haven't got it , that's would be great if you could check it 

Thanks 

 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    October 2, 2026

    Hi ​@Forest18,

     

    I’m sorry to hear that your replacement SIM still hasn’t arrived since 10 September.

     

    Please contact our Live Chat team so they can check the status of the SIM order and arrange another replacement if necessary.

     

    https://www.idmobile.co.uk/live-chat

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

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