not receiving photos by text but can receive text only messages

I can receive text messages, but not ones with photos. iPhone XR with IOS 18.6.2. Please help. Thanks.

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iD Mobile Employee

Hi @Crakkerd sorry to hear you are having trouble with this. Is this from any particular number? Do you have iMessage switched on?

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New Contributor

All numbers apparently. iMessage turned on, I think. Thanks so far.

iD Mobile Employee

Hey there @Crakkerd, do you have MMS messages enabled and is your bill cap high enough to be charged for sending/receiving MMS messages?

Or are you having issues sending and receiving MMS via iMessage also?

Thanks,

Tyler

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