Hi,
I had my confirmation message this morning from my previous provider to say my service with them had now been cut off. I can see that my phone number has not ported across yet and its been almost 5 hours, is this normal?
Solved
Number change over
Best answer by andewhite
Okay
When I switched to iD Mobile, my old provider disconnected my old SIM at around 11am, and my number transfer over to iD was completed at around 3pm. Sometimes it takes longer.
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+26Okay
When I switched to iD Mobile, my old provider disconnected my old SIM at around 11am, and my number transfer over to iD was completed at around 3pm. Sometimes it takes longer.
Thanks
+26I’d suggest turning off your handset (overnight), having removed the iD SIM card, and then try again tomorrow,
🤞
+25Hi
How are you getting on with this?
Please let us know if you require any further assistance.
Tom
My existing number was due to be changed over to my new phone on Tuesday. It’s now Thursday and both phones ring to incoming calls but texts are only functioning on the old handset.
Can anyone help?
I’m having the exact same issue Bennytet. Tuesday was my switch over day and yet I’m still having to carry round two phones.
Carphone warehouse as much use as a chocolate teapot.
pac code etc all provided so not sure what the hold up is.
+25Have switched it off now. I will get my wife to text so we can try it out and let you know.
Thank you for the suggestion!
+24Hi
I hope that you managed to resolve your issue.
If there is anything else we can help with, please let us know.
Kash
+25Hi
Do you still require assistance with this?
Please let us know if so so we can get in touch.
We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.
Tom
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