Skip to main content
Community Member
oliviawilliamson2004
Community Member
Apr 10, 2026 8:35 PM UTC
Question

Number changed when it said it wouldnt

I changed e-sims today, it said it wouldn’t change to a different number but it has, and now I cannot log in, or use either of my mobile data’s as it’s sending my confirmation code to a different number that I don’t have.

    1 reply

    Lamiya C
    iD Mobile Employee
    Lamiya C
    iD Mobile Employee
    Apr 11, 2026 10:06 AM UTC

    Hi ​@oliviawilliamson2004 

    We have already replied t the previous message of yours.

    Thank you, 

     

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement