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Question

Number changed when it said it wouldnt

  • April 10, 2026
  • 1 reply
  • 7 views
O
Community Member

I changed e-sims today, it said it wouldn’t change to a different number but it has, and now I cannot log in, or use either of my mobile data’s as it’s sending my confirmation code to a different number that I don’t have.

    1 reply

    Lamiya C
    iD Mobile Employee
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    • Lamiya C
    • iD Mobile Employee
    • April 11, 2026

    Hi ​@oliviawilliamson2004 

    We have already replied t the previous message of yours.

    Thank you, 

     

    Lamiya

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