When people ring me, it comes through on my phone. But when I text, people receive it through another number (the one Id mobile gave me before I decided to keep my own). Has it just not transferred over yet? It’s been 2 weeks.
Question
number is showing wrong
Hi
I'm sorry to hear you're having this issue.
If your calls are coming through on your transferred number but your texts are being sent from your temporary iD Mobile number, this may be possible if you did a port in.
Could you please let us know the make and model of your phone? This will allow us to send you the correct troubleshooting steps to help resolve the issue as quickly as possible.
Thanks,
Tashnieka
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