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Question

Number Keep (Using PAC code from old number)

  • April 15, 2026
  • 1 reply
  • 4 views
S
Community Member

Just received Pixel 10, number was supposed to be changed to { REMOVED } with PAC { REMOVED } but had been left as { REMOVED }. How do I change?

    1 reply

    M
    iD Mobile Employee
    Forum|alt.badge.img+4
    • Marquerita T
    • iD Mobile Employee
    • April 16, 2026

    Hi ​@Stick75.

     

    Thanks for your post.

    To look into your number transfer and see what’s happened with your PAC request, our team will need to review your account directly.

     

    Please get in touch with us via Live Chat here: https://www.idmobile.co.uk/live-chat.

     

    They’ll be able to check the progress of the transfer and help get your number correctly updated as quickly as possible.

     

    ~Marquerita

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