Skip to main content
Community Member
PHerbo
Community Member
Aug 9, 2026 7:48 AM UTC
Question

Number not ported

Moved my number from Vodafone as part of joining iD, switch date was Tuesday, August 4th, but still calling from the new not wanted iD number when placing calls, I can’t lose my number and am getting worried.

    1 reply

    Kwanele Z
    iD Mobile Employee
    Kwanele Z
    iD Mobile Employee
    Aug 9, 2026 1:01 PM UTC

    Hi ​@PHerbo,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement