Community Member

Number states it has swapped however it hasn't.

See above.

I have done everything to swap it over, it shows my old number on my SIM card in my android OS, it also shows it when I log in to iD Mobile.

However when I send people texts it still shows the initial new number iD Mobile generated.

Thanks

Fin

iD Mobile Employee

Hi @Finb0411,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Owethu

1 reply