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Question

number switch

  • April 24, 2026
  • 1 reply
  • 12 views

hello. i just joined idmobile and i ve switched number to keep my old number.. on my first payment there is the new phone number instead of the old i switched for but that could have been cause of the switch period i had to wait. i received today a text message from my contacts if i changed number as they see the new number when i text them instead of my old one i switched for. Has all been switched correctly? 

1 reply

Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • April 24, 2026

Hi ​@Manoli,

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

I'll speak to you there.

 

Thanks.

 

Owethu