Skip to main content
New Contributor
August 18, 2026

number switch over from o2 taking to long

  • August 18, 2026
  • 1 reply
  • 9 views

New sim and switched on Saturday but my number still hasn’t changed, when I try to change on the app I get an error message so I know it’s in process but taking to long 

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    August 19, 2026

    Hi ​@Tinctot

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu