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Tinctot
New Contributor
Aug 18, 2026 9:24 AM UTC

number switch over from o2 taking to long

New sim and switched on Saturday but my number still hasn’t changed, when I try to change on the app I get an error message so I know it’s in process but taking to long 

    1 reply

    Owethu M
    iD Mobile Employee
    Owethu M
    iD Mobile Employee
    Aug 19, 2026 8:11 PM UTC

    Hi ​@Tinctot, 

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu

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