Hi ​@Blessing01 

Thank you for getting in touch.

If you've received a text confirming that your number transfer has completed, but your phone is still showing the old number and you're unable to make calls, this is usually temporary while the transfer finishes updating on the network.

Please try restarting your phone if you haven't already. If the issue persists after restarting, please let us know the make and model of your phone. 

Thank you,

Zandile m

The iD Mobile Team 

I have restarted it and under phone my mobile number is my old one but when I go to call it says use last remaining line 

Hi ​@Blessing01 

Thank you for the update.

If your phone is still showing your old number in the settings and you're seeing the message "Use Last Remaining Line" when trying to make calls, it sounds like the number transfer may not have completed correctly, or your phone may still be using the previous line.

Could you please let us know what model of phone you're using?

Thank you,

Zandile m

The iD Mobile Team 

iPhone 17 pro max