When I switched to ID in November 2023, I chose to keep my mobile number from before. However, since then, I have had issues where my outgoing calls show up as the number that ID gave me, but I can still receive calls on the number I wanted from before.
This was a bit of an issue, however I lived with it. But now I can’t receive text confirmation codes from companies 50% of the time. It will recognise my number but I won’t get a text through.
any ideas on how to solve this?
+24Hi there
Thanks,
Tyler
+24Hi there
1) Turn off iMessage (Settings > Apps > Messages)
2) Restart your phone (by pressing and holding the on/off button)
3) Tap Settings > Apps > Phone > My Number and confirm that it is correct.
4) If it is not correct, please enter the correct number
5) Turn iMessage back to On (Settings > Messages)
6) Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under "Start new conversations from:"
If you are having issues with step 4 please reset network settings and try again.
Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.
Thanks,
Tyler
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