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Question

old number tranfer

  • April 9, 2026
  • 2 replies
  • 9 views
A
Community Member

Hi need to move old number to ID I have pac but don’t know where it goes as a new number has come up linked to my account?  

    2 replies

    Geluk
    Silver Contributor
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    • Geluk
    • Silver Contributor
    • April 9, 2026

    Once you have input your PAC on id’s relevant page, your old number will appear.

    Just search id’s website for page.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    K
    iD Mobile Employee
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    • Kwanele Z
    • iD Mobile Employee
    • April 10, 2026

    Hi ​@Alfrat,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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