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Lollie1960
Community Member
Community Member
Sep 2, 2026 5:28 PM UTC

old sim card not fitting the new phone

I have just upgraded from.an a15 to an a17 and the old sim card won't fit the new phone?

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
Sep 7, 2026 5:10 PM UTC

Hi ​@Lollie1960 

 

Thank you for reaching out to us, please confirm if the sim is too big or too small for the handset?

Thanks,
Hosai

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