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Question

Old telephone number

  • December 29, 2025
  • 2 replies
  • 30 views
M
Community Member

I was told my old number would transfer today but It has not happened

    2 replies

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • December 29, 2025

    Who told you that?

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Lamiya C
    iD Mobile Employee
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    • Lamiya C
    • iD Mobile Employee
    • December 30, 2025

    Hi ​@matthewpaullowe48 ,

     

    Thank you for your message. Could you please confirm the date you requested the number transfer? Porting requests are only processed on working weekdays, so if it was submitted over a weekend or public holiday, that could explain the delay.

     

    Lamiya

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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