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Community Member
OliAdams3
Community Member
Oct 3, 2026 12:10 PM UTC
Question

Older generation models avaible

Is it possible for me to opt for an older generation of phone when I choose to upgrade mine? 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    Oct 4, 2026 8:25 PM UTC

    Hi ​@OliAdams3,

     

    Yes, absolutely. If you’re eligible to upgrade, you can choose an older generation handset instead of the latest model, provided the phone you’re interested in is still available within our upgrade range.

     

    You can browse the available options through the iD Mobile app, or contact our Sales Team via Live Chat for assistance: https://www.idmobile.co.uk/live-chat

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

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