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Community Member
July 18, 2026
Question

on signing the contract I chose esim. but I need a physical sim card

  • July 18, 2026
  • 1 reply
  • 19 views

on signing the contract I chose esim. but I need a physical sim card

    1 reply

    iD Mobile Employee
    July 18, 2026

     Hi ​@Archie77 

     

    Thank you for your message, and we're sorry to hear about the situation.

    To arrange a replacement SIM card, please get in touch with our team through one of the following channels:

    Live Chat: https://www.idmobile.co.uk/live-chat
    Our official social media pages on Facebook or Instagram
    Email: socialqueries@idmobile.co.uk

    Once you contact us through one of these channels, we'll be happy to assist you with arranging a replacement SIM card.

     

    -Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.