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Question

on signing the contract I chose esim. but I need a physical sim card

  • July 18, 2026
  • 1 reply
  • 5 views

on signing the contract I chose esim. but I need a physical sim card

1 reply

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  • iD Mobile Employee
  • July 18, 2026

 Hi ​@Archie77 

 

Thank you for your message, and we're sorry to hear about the situation.

To arrange a replacement SIM card, please get in touch with our team through one of the following channels:

Live Chat: https://www.idmobile.co.uk/live-chat
Our official social media pages on Facebook or Instagram
Email: socialqueries@idmobile.co.uk

Once you contact us through one of these channels, we'll be happy to assist you with arranging a replacement SIM card.

 

-Michael Z