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Community Member
September 12, 2026

order number 148915406

  • September 12, 2026
  • 1 reply
  • 5 views

I have just ordered a phone, but after I placed the order it emailed to say it’s out of stock until the 24th September. I need a phone before then. Please give me my options. 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 15, 2026

    Hi ​@Hannahconstanceharris,

     

    I'm sorry to hear that the phone you've ordered is currently showing as out of stock.

     

    As we're unable to assist with stock availability or order-specific queries here on the Community, we'd recommend contacting our Sales Team to discuss the options available to you. They can advise whether there are any alternative devices currently in stock that may meet your needs.

     

    You can contact them via Live Chat here: https://www.idmobile.co.uk/live-chat

     

    Just a quick reminder for future posts: as this is a public forum, please avoid sharing any sensitive information such as order numbers, phone numbers, addresses, or other personal details.

    Regards,

     

    Gemma M
    The iD Mobile Social Media Team

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