Community Member

ordered small iphone when upgraded but ment to get large how do i change phone

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Ordered the wrong size phone when upgraded how do I change it

order issue

iD Mobile Employee

Hi @Kawasaki,

We’re sorry to hear that your ordered the incorrect size handset.

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,

Anneline