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New Contributor
dwclose
New Contributor
August 11, 2026
Solved

original SIM phone number request

  • August 11, 2026
  • 3 replies
  • 16 views

I believe that my SIM has an original number that I could use as well as my ported number ? I thought that I had it, but the number that I tried was not valid - probably because I had problems originally and physical SIM was changed several times. 

Can you please let me know ow what it is ?

    Best answer by Hosai W

    Hi ​@dwclose 

     

    Thank you for getting in touch with us, please accept my apologies for any inconvenience caused to you.

    If you have done a number transfer to ID Mobile the temporary number would then cancel out and be replaced so that means you can only use 1 number.

    Thanks,
    Hosai

    3 replies

    Hosai W
    iD Mobile Employee
    Hosai WAnswer
    iD Mobile Employee
    August 13, 2026

    Hi ​@dwclose 

     

    Thank you for getting in touch with us, please accept my apologies for any inconvenience caused to you.

    If you have done a number transfer to ID Mobile the temporary number would then cancel out and be replaced so that means you can only use 1 number.

    Thanks,
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      New Contributor
      dwcloseAuthor
      New Contributor
      August 13, 2026

      OK thanks.

      For a while   both numbers were available.

      But it makes sense that the original was removed after a while.

      iD Mobile Employee
      Marquerita T
      iD Mobile Employee
      August 14, 2026

      Hi ​@dwclose.

       

      Thank you for your response.

       

      I am glad to hear that the temporary number is no longer showing.

       

      Thanks,

      Marquerita

      The iD Mobile Team

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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