outgoing call issue | iD Mobile Community
Skip to main content
Question

outgoing call issue

  • October 9, 2025
  • 2 replies
  • 7 views

Hi, when I make an outgoing call, it doesn’t ring, they can hear me but I can’t hear anything. Gets frustrating so I ring through WhatsApp and that works fine. 
The sim has been put in another phone and it was the same. 

2 replies

WelshPaul
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • October 9, 2025

Try performing a network reset. A signal drop when making a call usually indicates that your device is switching from 4G/5G to 3G to complete the call. However, if 3G has been switched off in your area, the device may fail to complete the call.


  • Author
  • New Contributor
  • October 10, 2025

Hi, thanks but that hasn’t worked either.