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Community Member
September 17, 2026
Question

pac

  • September 17, 2026
  • 3 replies
  • 32 views

I’ve requested my pac from my old provider and I’ve put everything through right but it keeps saying there’s something wrong 

    3 replies

    iD Mobile Employee
    September 18, 2026

    Hi ​@Isabelle27 

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile  M

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    September 23, 2026

    I have the same issue.  I have the oac, but the app is erroring

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    September 23, 2026

    Hi ​@gregdurrans1980 
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks,
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.