I have just upgraded with ID and want to keep my number I'm not coming from another network I got a pac code but its now saying if I use it my next bill will be the full amount on the new device and plan
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Hi
Welcome to the Community!
When you select the upgrade option you would keep the same number you would just purchase a new handset or SIM.
However if you have purchased another handset under a new contract with us you won’t be able to move the number between accounts.
Kash
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