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PAC code

  • March 3, 2024
  • 1 reply
  • 29 views

I have just upgraded with ID and want to keep my number I'm not coming from another network I got a pac code but its now saying if I use it my next bill will be the full amount on the new device and plan

Best answer by Kash

Hi @Danmitch,

Welcome to the Community!

When you select the upgrade option you would keep the same number you would just purchase a new handset or SIM.

However if you have purchased another handset under a new contract with us you won’t be able to move the number between accounts.

 

Kash

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8064 replies
  • Answer
  • March 6, 2024

Hi @Danmitch,

Welcome to the Community!

When you select the upgrade option you would keep the same number you would just purchase a new handset or SIM.

However if you have purchased another handset under a new contract with us you won’t be able to move the number between accounts.

 

Kash