I have just upgraded with ID and want to keep my number I'm not coming from another network I got a pac code but its now saying if I use it my next bill will be the full amount on the new device and plan
Solved
PAC code
Best answer by Kash M
Hi
Welcome to the Community!
When you select the upgrade option you would keep the same number you would just purchase a new handset or SIM.
However if you have purchased another handset under a new contract with us you won’t be able to move the number between accounts.
Kash
This topic has been closed for replies.
Log in to the iD Community.
Not a member yet? Create an account
Please note: 'Log in with Facebook' is no longer available. If you used this service, you'll need to create a password to keep using the iD Community. Click 'Forgot Password?' to get started.
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.