PAC Code | iD Mobile Community
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Question

PAC Code

  • October 30, 2025
  • 3 replies
  • 51 views

Hello,

 

I am looking to take my number to ID. I have the PAC code and transaction number starting with 4. I fill in the form just to be met by “oops something went wrong”. Been trying for 3 days!

3 replies

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  • iD Mobile Employee
  • October 31, 2025

Hi ​@TheJamie 

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

 

I'll speak to you there.

 

Thanks.

Gemma

iD Social Media


  • New Contributor
  • November 1, 2025

Hi, I am having the same problem. How do I fix this?


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  • iD Mobile Employee
  • November 1, 2025

Hi ​@Suzyqueue ,

 

I’m really sorry for the frustration caused, and I understand how urgent this is for you. If you're experiencing issues with these methods, please reach out via Live Chat on our Help & Support page, or email us at socialqueries@idmobile.co.uk and we’ll do our best to assist you before the end of the day tomorrow.
Kind regards,


Lamiya
iD Mobile Social Media Team