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New Contributor
Jan 5, 2026 10:56 AM UTC

pac code

Has my pac code been transferred from my old provider? I want to keep my old number and I gave the pac code on the 1/12026.

    2 replies

    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    Jan 5, 2026 12:18 PM UTC

    Hi ​@Maxine1980 ,

     

    If you provided your PAC on 01/01/2026, the transfer should be in progress. PAC transfers can sometimes take up to a couple of working days to complete, depending on your old provider and the timing of the request.

    If your number port was scheduled for a Friday, there might be a slight delay in the process. I’d advise giving it until today 6 pm to complete. In the meantime, please make sure your iD SIM is in your phone.

    I’d advise giving it until today 6 pm to complete.

    Lamiya

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    New Contributor
    Jan 5, 2026 2:24 PM UTC

    Thanks for the reply, it's just transferred over.