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Community Member
September 16, 2026

pAC code

  • September 16, 2026
  • 3 replies
  • 28 views

Request my PAC code

    3 replies

    iD Mobile Employee
    September 16, 2026

     Hi ​@Billyboy-Wain 

     

    Thank you for getting in touch with us. 

     

    Please send us a private message via our socials (Facebook or Instagram) so that we can request for a Pac code for you.

     

    Thank you,

     

    Zandile M

    The iD Mobile Team 

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    Geluk
    Silver Contributor
    Silver Contributor
    September 16, 2026

    Or search id’s main website or the app for PAC; simples.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 18, 2026

    Hi ​@Billyboy-Wain,

     

    Thanks for your post. 

    Kindly note that you are able to request a PAC code by contacting our customer service team via Live chat or you can obtain one by following the below steps:

    • Text PAC [DDMMYY] (e.g., PAC 171202) to 65075 from your iD Mobile number.
    • Via the iD Mobile App: Log in, go to Plan, tap Leave iD, select Switch to another network, and choose Yes, I want to keep it.
    • By Phone: Call 7777 from your iD phone or 0333 003 7777 from any other phone.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.