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PAC code and swithing. phone to recognise number

  • July 27, 2026
  • 1 reply
  • 2 views

  • Community Member

Hi, I’ve recently bought a new contract through ID. I have received my PAC code from EE. When I set up the phone I believe I just did a data transfer and haven’t got anywhere where I can enter the PAC. When I try and log on it wants to send a text to my new ID mobile but I’m unable to receive anything. Can someone help on how best to get my PAC code uploaded. I’ve also tried to activate SIM but have thrown away SIM card once popping the SIM card inside phone. Please can someone explain best options. 

1 reply

Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • July 27, 2026

Hi @K841,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai