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Pac code Assistance due to contract swap

  • June 16, 2026
  • 1 reply
  • 8 views

In after assistance on obtaining my Pac code due to my date of birth not working when messaging the number. Im swapping contracts due to buying a new phone and need this code to keep my same phone number.

1 reply

Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • June 16, 2026

Hi ​@JACK7,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai