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Community Member
JACK7
Community Member
June 16, 2026

Pac code Assistance due to contract swap

In after assistance on obtaining my Pac code due to my date of birth not working when messaging the number. Im swapping contracts due to buying a new phone and need this code to keep my same phone number.

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
June 16, 2026

Hi ​@JACK7,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

 

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