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Community Member
August 18, 2026
Question

PAC code choose an earlier date

  • August 18, 2026
  • 1 reply
  • 15 views

When i submit my PAC which doesnt expire until next month I get a repeated error message saying to choose an earlier date and that the date I selected is not within the range which is not true. But I get a SMS from idmobile confirming the switch on the date but it didnt work on that day so it doesnt work at all.

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    August 19, 2026

    Hi ​@jljssjn

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu