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PAC not working

  • July 18, 2026
  • 1 reply
  • 8 views

  • Community Member

I keep getting a message after I send PAC and my date of birth to the number saying that something went wrong. I can’t get the pac sent to me what do I do?  

1 reply

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  • iD Mobile Employee
  • July 18, 2026

Hi ​@RCD 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

 

Zandile M,

The iD Mobile Team