Skip to main content
New Contributor
July 18, 2026

PAC not working

  • July 18, 2026
  • 1 reply
  • 9 views

I keep getting a message after I send PAC and my date of birth to the number saying that something went wrong. I can’t get the pac sent to me what do I do?  

    1 reply

    iD Mobile Employee
    July 18, 2026

    Hi ​@RCD 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M,

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.