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RCD
New Contributor
Jul 18, 2026 1:48 PM UTC

PAC not working

I keep getting a message after I send PAC and my date of birth to the number saying that something went wrong. I can’t get the pac sent to me what do I do?  

    1 reply

    Zandile M
    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    Jul 18, 2026 2:07 PM UTC

    Hi ​@RCD 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile M,

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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