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Question

PAC number transfer schedule

Forum|Forum|6 months ago
February 16, 2026
1 reply
62 views

I entered my PAC from my previous carrier code when ordering my new sim from ID.

I have now installed the sim and activated my account. At some point it said that if I had given my PAC code during the ordering process number transfer would take place “on the requested data”. However I do not think I was ever asked for a transfer date. Am I able to check that the transfer is in hand and when to expect it to be completed?

iD Mobile Employee

Hi @NormB

Please accept my apologies for any inconvenience caused to you in relation to the number transfer.

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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