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Question

PAC number transfer schedule

  • February 16, 2026
  • 1 reply
  • 1 view
N
New Contributor

I entered my PAC from my previous carrier code when ordering my new sim from ID.

I have now installed the sim and activated my account.  At some point it said that if I had given my PAC code during the ordering process number transfer would take place “on the requested data”.  However I do not think I was ever asked for a transfer date.  Am I able to check that the transfer is in hand and when to expect it to be completed?

1 reply

Hosai W
iD Mobile Employee
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  • Hosai W
  • iD Mobile Employee
  • February 17, 2026

Hi ​@NormB

Please accept my apologies for any inconvenience caused to you in relation to the number transfer.

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.


Thanks,
Hosai

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