PAK code added at sign on, not swapped over.

When I took out the contract, I added the PAK code, it hasn't swapped over, I have tried using the PAK code on the app, it still doesn't work.

iD Mobile Employee

Hi @Eg9adz

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

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